- Type
- Search and information-retrieval category
- Core technique
- Retrieval-augmented generation over a web index
- Major products
- Google AI Mode, ChatGPT Search, Perplexity, Copilot
- Emerged
- 2023-2024
- Related
- Answer engine, generative engine optimisation, RAG
- Type
- Search and information-retrieval category
- Core technique
- Retrieval-augmented generation over a web index
- Major products
- Google AI Mode, ChatGPT Search, Perplexity, Copilot
- Emerged
- 2023-2024
- Related
- Answer engine, generative engine optimisation, RAG
History
Conventional search engines crawl and index the web, then rank documents against a query. The AI search model adds a synthesis step: the system retrieves candidate passages, and an LLM writes a response grounded in them. Microsoft integrated GPT into Bing in February 2023, Perplexity AI launched its citation-first answer engine in the same period, and Google responded by rolling out AI Overviews - generated summaries above traditional results - from 2024, followed by AI Mode, a dedicated conversational search tab.[2]
By July 2025 AI Overviews served more than 2 billion monthly users, and Google reported that AI Mode passed 1 billion monthly users in May 2026. ChatGPT's built-in search grew with the assistant: OpenAI reported more than 1.2 billion weekly users in October 2026.[1]
Key Concepts
Three technical elements define the category:
- Retrieval-augmented generation (RAG). The engine issues searches against its own index or the open web, then conditions the model on the retrieved text, so answers reflect current information rather than training data alone.[3]
- Citation grounding. Answers carry inline references to source documents, which lets users verify claims - the design decision that distinguishes answer engines from open-ended chatbots.
- Query fan-out and intent rewriting. A single user question is expanded into several sub-queries, run in parallel and merged, which changes how keywords and topical authority are evaluated.
Scale remains uneven. In September 2026 ChatGPT accounted for 80.47% of page views referred by AI chatbots worldwide, ahead of Gemini (10.94%) and Perplexity (5.84%), while Google still referred 89.94% of all search-engine referrals - AI assistants remain a small share of total search traffic.[1]
Applications
Use cases include consumer fact-checking, travel and product research, academic literature scanning, competitive analysis and news summarisation. Perplexity positioned itself around research workflows with numbered sources; ChatGPT Search embeds retrieval inside a broader assistant that can then write, code or analyse what it found; Google's implementation keeps the broadest index and the deepest local and shopping coverage.[3]
>See Also
๐ฒ๐พ Relevance to Malaysia: Malaysian users increasingly ask ChatGPT, Gemini and Perplexity in Bahasa Malaysia and English, which changes how local businesses, newsrooms and public agencies reach audiences. Content published by Malaysian publishers that is well-structured and clearly sourced is more likely to be quoted in AI answers, so agencies and firms pursuing the National AI Office's AI Nation goals increasingly treat answer-engine visibility as a channel alongside Google ranking.
For regulators, the shift matters for provenance: PDPA obligations continue to apply to query data processed by these services, and Malaysia's AI governance guidelines emphasise transparency when users cannot easily tell generated summaries from indexed results. Reuse of local news content without attribution feeds the wider debate on AI and copyright.[4]
References
- โDigital Applied. AI search engine statistics 2026: market share data. https://www.digitalapplied.com/blog/ai-search-engine-statistics-2026-market-share
- โBrightEdge. AI search 2025: three key insights on AI Overviews and ChatGPT. https://www.brightedge.com/blog/ai-search-2025-three-key-insights-brightedge-ai-overview-and-chatgpt-analysis
- โCommerce Pundit. The best AI search engines in 2026. https://www.commercepundit.com/blog/best-ai-search-engines/
- โMalaysia Digital Economy Corporation (MDEC). Malaysia Digital and the AI Nation. https://www.mdec.my/